Every unit ships ready for day one.

Configuration to order

Every unit is opened, configured, and tested by us before it ships. The OS is installed and fully updated, your software stack is set up, and the machine boots to a ready desktop — not a welcome screen.

• —OS installed and updated to current release
• —Your software stack installed and verified launching
• —Drivers, runtimes, and frameworks configured (CUDA, MLX, or your toolchain)
• —Every machine tested working before it leaves

Personal setup

Send us your spec and the machine arrives as if you had spent the weekend setting it up. Applications, accounts, settings, and preferences configured before shipment.

• —Applications installed and arranged to your spec
• —Accounts and sign-ins prepared where you provide them
• —Settings and preferences applied — dock, defaults, dev environment

Bench validation

Hardware is validated to order, not spot-checked. GPUs get VRAM, ECC, and thermal checks on a workstation-class rig; every machine gets a functional pass before packing.

• —Full functional validation on every unit
• —GPU cards: VRAM, ECC, and thermal bench checks
• —Driver and system validation for your target OS
• —Validation report included with GPU orders

Remote setup support

Included support hours by screen-share or phone, usable within 90 days of delivery — for migration, environment setup, or anything that keeps the machine from doing its job.

Insured shipping

Free fully-insured shipping in the continental US. Signature required on delivery — a machine at this price does not sit on a porch.

• —Free — no shipping charge at any price point
• —Insured door to door
• —Continental US
• —Signature required on delivery

Warranty & returns

The full manufacturer warranty passes through to you untouched — Apple or NVIDIA coverage, registered to you. Unopened items return within 14 days.

• —Full Apple / NVIDIA manufacturer warranty, passed through
• —14-day returns for unopened items
• —Configuration performed without voiding coverage